NOTE: This is a hybrid event. This registration is for the Virtual event. If you would like to register for the In-Person event, click here. 

Description

Successful Project Managers are leaders at heart, and excel when they can motivate and manage diverse teams – whether internationally or domestically diverse. Decades of research has shown that managers with high Cultural Intelligence (CQ) perform better than their peers when managing international teams. Does CQ skills performance apply to Project Managers? What about when the teams are domestically diverse?

Through this presentation, we will explore CQ, its relationship with leadership, and the benefits of increased CQ on project success. We will discuss ways you can improve your CQ and how to apply it when managing diverse teams.

Learning Objectives

• Examine Cultural Intelligence as it applies to team leadership across fields.
• Understand the quantitative research process for social and behavioral research and how PMI Rochester supported this study.
• Learn how improved Cultural Intelligence can help Project Managers improve success with domestically diverse teams.
• Provide participants with Power Skills to improve project quality and satisfaction.
• Take away tips for increased Cultural Intelligence in your PMO.

Speaker

Dr. Wendy A. Ross, PMP, is an IT project manager for the City of Rochester, NY managing projects with teams of up to 50 members. Her IT and application implementation projects impact all City departments and improve services to the community. Prior to joining the City, she managed technology projects ranging from hardware development to IT security to AWS infrastructure development.

In 2022, Dr. Ross completed an Ed.D. in Executive Leadership. Her dissertation titled “IT Project Manager Cultural Intelligence and Project Success with Domestically Diverse Project Teams in the United States: A Correlation Study” examined whether Cultural Intelligence, a measure of one’s capacity to understand and work well with people of different international cultures, could be applied to IT project managers working with diverse teams in the U.S.

Dr. Ross’ doctoral studies were a culmination of her years of dedication to leadership that helps people be successful at work while respecting their authentic selves. Her volunteer service has included: Director of DEI for PMI Rochester, PM for workforce development initiatives with the Greater Rochester Chamber, co-founder of a diversity employee resource group, Chair of DEI for the Society for Technical Communication (STC), STC President Rochester and mentor, and she currently serves on the Board of Directors for STC. At the City, Dr. Ross also serves as the PMO’s Budget Equity Leader and as a member of the City’s Interrupt Racism Change Team.